Day Owl’s transition into headless commerce with bl!nk

Day Owl built the first completely circular bag company. Day Owl builds its products from recycled landfill-bound materials, then repairs and refurbishes them to keep them in circulation for multiple owners. When the bags are used up, Day Owl makes sure they become input materials for new bags.

quote
Transitioning to bl!nk was hands down the best decision I have made as a business leader... The growth opportunity for Day Owl with bl!nk truly feels endless!
Sam Klein
COO, Day Owl
-30%
Bounce rate
+31%
Average order value
+21%
Conversion rate
Headless Commerce CMS Architecture Integrations UX Design React Development Hosting Analytics + Reporting Technical SEO Audit
“As a business leader with zero development training, working with both REVIEWS.io and Responsival was a dream! In order for our business to grow quickly, we needed a quick and easy solution to capture reviews from customers and leverage that content to convince new customers to give Day Owl a try. There is no better customer acquisition content than customer validation!"
Sam Klein
COO, Day Owl

REVIEWS.io transition

Our first step in integrating REVIEWS.io was migrating Day Owl’s current reviews from Yotpo. Review aggregation apps have many nuances to consider- from the tricky task of migrating current reviews, to developing product groupings, and blocking reviews on certain products.

The bl!nk team assured the migration was seamless, working closely, hand in hand with the REVIEWS.io team to achieve a successful integration in under two weeks. Once the initial migration was complete, the bl!nk team was then able to integrate REVIEWS.io into its platform so it works just as well (even better in fact) on bl!nk than it does on a regularly hosted Shopify site.

Internal website control

Day Owl was the first site to transition to headless via bl!nk to improve site speed and to make internal updates a breeze. Our primary goal was to make this as easy of a website as possible for the Day Owl team to completely control ongoing. From routine homepage changes and new landing page designs to full product launches – we wanted Day Owl to feel completely self reliant. Thanks to bl!nk’s visual page builder and its CMS, their team is able to handle all of the above and more – with no reliance on an outside agency or a developer.

“Initially we made the investment to improve the load time of our website. We knew that we were losing customers when they tried to browse our products and were left with an awful spinning dial while waiting for our photos and information to load. Little did we know that by upgrading to blink from the Shopify Online Store customized themes, we would unlock new business strategies and capabilities that we never could have even dreamed of. We have FULL control and ultimate flexibility in designing the customer UX. In the past when we wanted to update our website for a new holiday season, we had to hand over a laundry list of items to our developer to push live and then go through several rounds of iterations to get what we wanted. It would take up to 2 weeks of work. With bl!nk, it took us 30 minutes to update the ENTIRE website for our holiday promotion. We changed hero assets, regrouped products for holiday bundles, added promotions to certain items and more in a matter of minutes. This efficiency and flexibility allows my merchandising and marketing teams to spend far more time thinking strategically and creatively about how to design the best customer experience rather than working within the constraints of shopify customized themes.”
Sam Klein
COO, Day Owl
before bl!nk
07:12 seconds
after bl!nk
00:86 seconds

Integrations we used -

Google Analytics

Web analytics service offered by Google that tracks and reports website traffic.

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Facebook Pixel

Lets you measure, optimize & retarget audiences for your ad campaigns on Facebook & Instagram.

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Hotjar

Use Heatmaps, Recordings, Surveys, Feedback & User Testing To Understand Your Customers.

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Attentive

The most comprehensive text message marketing solution.

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Gorgias

All-in-one help desk + live chat, designed for ecommerce stores.

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Klaviyo

An ecommerce marketing automation platform for email and sms, with a built-in CDP.

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REVIEWS.io

Collect genuine text, video and photo reviews from your happy customers.

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Talkable

The industry-leading referral marketing enterprise-level platform.

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Google Tag Manager

Tag management system (TMS) that allows you to quickly and easily update measurement codes and related code fragments collectively known as tags on your website or mobile app.

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